Privacy Policy

Effective Date: 1 July 2025
Last Updated: 12 November 2025

Your privacy is of the utmost importance to us.
This Privacy Policy explains how Queen Bee Finance (legal Skin Relief Pty Ltd) (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, or engage with our programs, courses, or services.

If you wish to update, access, or delete your personal data — or unsubscribe from communications — please contact us at hello@queenbeefinance.com.

1. Information We Collect

We collect personal and non-personal information to provide a seamless, secure, and customized experience for you. The types of information we may collect include:

Personal Information (provided voluntarily)

Name, email address, phone number, and postal address
Payment information (credit/debit card details processed securely via third-party payment gateways)
Business name and website
Information you provide through forms, surveys, registrations, or email communication

Automatically Collected Information

When you visit our website, our servers may automatically collect:

Domain name or IP address
Browser type, device, and operating system
Pages viewed and time spent on the site
Referring website and navigation behavior

We use this data to improve website performance, track visitor preferences, and enhance your user experience.

2. How We Use Your Information

Your information helps us serve you better. We may use it to:

Process transactions and deliver purchased products or services
Personalize website content and email communications
Improve our products, services, and customer experience
Notify you about updates, promotions, and educational opportunities
Conduct analytics and statistical research
Maintain records for compliance and auditing

We will never sell, rent, or lease your personal information to any third party.

3. Data Protection and Security

We take the protection of your information seriously.
All online transactions are processed through encrypted, secure servers using trusted third-party payment processors (e.g., Stripe, PayPal, or Kajabi).

We also employ technical, administrative, and physical safeguards to protect against unauthorized access, disclosure, alteration, or misuse of your personal information.

While no online system can be 100% secure, we continuously update our protocols to ensure your data remains protected.

4. Sharing of Information

We only share your information in limited circumstances:

Payment Processing: Information required to complete secure transactions is shared with payment processors and your financial institution.
Legal Requirements: If required by law or government authorities to comply with investigations or court orders.
Business Transfers: In the event of a company restructuring, merger, or sale, your information may be transferred to the successor entity, which will honor this Privacy Policy.

We will never intentionally disclose your personal information to a third party without your explicit consent.

5. Cookies and Tracking

Our website uses browser cookies to:

Store user preferences
Track items added to carts
Record session data and browsing behavior
Improve navigation and site functionality

Cookies help personalize your experience and make the site more efficient. You may choose to disable cookies in your browser settings, though some site features may not function properly as a result.

6. Links to Third-Party Sites

Our website may include links to other websites.
Please note that these sites are governed by their own privacy policies. We are not responsible for their practices or content, so we encourage you to review their policies before providing any personal information.

7. Forums and Public Areas

If you choose to share personal information on public discussion boards, comments, or community spaces, please be aware that such information may be collected and used by others.
We cannot guarantee the protection of information shared publicly.

8. Marketing Communications

By providing your contact details, you consent to receive occasional marketing emails or text messages from Queen Bee Finance Pty Ltd about updates, offers, and educational content.
You can unsubscribe at any time by:

Clicking the “Unsubscribe” link in our emails, or
Replying “STOP” to SMS messages.

We respect your communication preferences and will promptly honor all opt-out requests.

9. Mobile & SMS Data

We do not share, sell, or rent mobile information (including phone numbers or SMS consent data) with any third parties for marketing or promotional purposes.
All categories above exclude text message originator opt-in data and consent; this information remains private and confidential.

10. Children’s Privacy

Our services are intended for adults and business owners. We do not knowingly collect personal data from individuals under the age of 18.
If you believe a child has provided us with personal information, please contact us immediately at hello@queenbeefinance.com to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices.
The most current version will always be available on our website. Continued use of our services after updates constitutes acceptance of the revised terms.

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact: